Answers before and after you buy.
Are Office 2024 perpetual products a subscription?
No. They are one-time purchases for the specific purchased version. Microsoft 365 is a different, subscription-based offering.
How do I know which edition includes Outlook?
Office Home & Business and Office Professional Plus include Outlook. Office Home does not. Always confirm the individual product listing.
Can I install Office on both Windows and Mac with one key?
Do not assume so. Purchase the listing for your operating system and follow its device and activation limits.
How many devices can I use?
Device limits vary by license. Check the product specification before ordering rather than assuming a perpetual license covers multiple devices.
How is my order delivered?
Delivery is digital. After payment verification, the license and setup information are sent to your checkout email. No physical package is shipped.
What if the delivery email is missing?
Check spam and junk folders, confirm the checkout email, and review your account orders. Then contact support with your order number.
Do I need a Microsoft account?
Some Office setup and redemption flows require a Microsoft account. Follow your product-specific instructions and use an account you can access later.
Can I reinstall after resetting my computer?
Reinstallation and transfer rights depend on the license. Review the product terms and keep your redemption account and order details available.
Can I request a business invoice?
Contact us before ordering with your business details, edition, platform, and quantity so we can explain the available order documentation.
What should I do if activation fails?
Review the activation guide, then send your order number, product, operating system, and redacted error screenshot to support.
How do refunds work for digital licenses?
Eligibility depends on key redemption, activation, product condition, and applicable consumer law. Read the Refund Policy and contact support before returning or disputing an order.
Is OfficeBytane part of Microsoft?
No. OfficeBytane is an independent retailer. Microsoft product names and trademarks belong to their respective owner.